Team
SUPERIOR CUSTOMER SERVICE.
Partner with us and you will get a rock star team of dedicated professionals that understand your needs and will go the extra mile to provide quality individuals at every position you need to fill. Whether High season or low, we always offer flexibility and a willingness to help.
Mike Cardoso
President
I started Service1st in 2012 having spent the majority of my career in sales, marketing and business development. I consider myself a ‘born salesman”. I enjoy working with people through a consultative approach, matching products and services to the various needs of my clients. I feel aptly suited for the cleaning business as a self- proclaimed “clean freak”. I’ve been truly blessed to have met some amazing people along the way, most of whom I consider not only clients, but friends. I am equally proud to be able to provide opportunities to an ever-growing number of cleaners, helping to support their families. My approach to this business is simple, always try to do the right thing, with honesty and integrity as the foundation. I always strive to be a positive role model to those around me. I’m a graduate of UMASS, Amherst with a BS in Environmental Design (concentration in Landscape Architecture). In my spare time, I enjoy traveling, music, art, and cruising around on motorcycles and classic cars.
Claire Gutierrez
Director of Finance & Operations
After graduating with a double major in Accounting & Business Management, I started my professional experience in Guadalajara, Mexico. Over the course of seven years, I gained a great deal of knowledge in Accounting, and Human Resources. In my prior role as Human Resources Manager I developed a passion for working with people. I relocated to Arizona in 2017, and had the privilege of joining Service1st where I have continued my path to professional growth. I feel blessed to have found a home at this great company, which cares about its workers and families just as much, if not more so, as its customers. When not at work, my husband and I enjoy traveling and spending time with our family.
Alma Lorenzo
Operations Manager
I joined the Service1st team as a cleaner. A few years later, I was offered the opportunity to become a Supervisor. Within a year, I was promoted again to the position of Operations Manager, which is my current role. I enjoy overseeing the day-to-day cleaning at our client accounts, while also guiding the cleaners to ensure their overall success. I consider myself a perfect example of how working with a company that values and cares about their employees can help them grow. I am extremely proud to be part of this amazing team, which I consider my second family. Outside of work, I enjoy spending time with my family and creating memories, I love the outdoors, hiking, camping, and fishing, even though I am not very good at it.
Damian Lorenzo
Operations Manager
Witnessing the evolution of Service1st has been extremely inspiring and motivating for me. I began my journey with Service1st as a cleaner. I was promoted to Supervisor a few years later, and again to Operations Manager, which is my current role. Proudly, as an Operations manager, I have the ability to use my years of experience and understanding of this business to better help serve our clients, and mentor cleaners. Being a creative individual by nature, I utilize that skill often in finding solutions to the various challenges I encounter during the day. When I’m not working, I find relaxation in painting, sewing, and of course, spending time with my big, loud and colorful family.
Maria Luna
Tempe Staffing Office Manager
I started working for Service1st as a cleaner. Since then, I have been promoted several times, leading up to my current role as Office Manager at our Tempe Staffing office. I love my job and the values this company stands for, and I’m super proud of the customer service experience my team and I provide to all our clients. I appreciate the time, trust and training this company has invested in me, which inspires me to keep growing personally and professionally. As Mike says, “the sky is the limit”, and I look forward to my continued journey and growth with the Service1st team. In my free time, I enjoy family events, trying new restaurants, music, and going to the gym.